Terms of Service
Last updated: January 15, 2025
1. Acceptance of Terms
By accessing and using FireflyLight's lead generation platform and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
FireflyLight provides AI-powered lead generation and marketing automation services designed to help businesses identify, engage, and convert potential customers. Our services include but are not limited to:
- Prospect identification and data enrichment
- Multi-channel outreach campaigns
- Lead scoring and analytics
- CRM integration and automation
- Performance tracking and reporting
3. User Responsibilities
As a user of FireflyLight services, you agree to:
- Provide accurate and complete information when setting up your account
- Comply with all applicable laws and regulations in your use of our services
- Respect the privacy and rights of prospects and leads
- Not use our services for spam, harassment, or illegal activities
- Maintain the security of your account credentials
4. Pricing and Payment
FireflyLight operates on a performance-based pricing model where you pay only for leads that respond to your campaigns. Pricing tiers are as follows:
- Starter Plan: $30 per replied lead
- Professional Plan: $65 per replied lead
- Enterprise Plan: $100 per replied lead
Payment is due within 30 days of invoice date. Late payments may result in service suspension.
5. Data Privacy and Security
We take data privacy and security seriously. All customer data is encrypted and stored securely. We comply with GDPR, CCPA, and other applicable data protection regulations. For detailed information about our data practices, please review our Privacy Policy.
6. Service Availability
While we strive to maintain 99.9% uptime, FireflyLight does not guarantee uninterrupted service availability. We may perform scheduled maintenance that could temporarily affect service access.
7. Intellectual Property
All content, features, and functionality of the FireflyLight platform are owned by FireflyLight and are protected by copyright, trademark, and other intellectual property laws.
8. Limitation of Liability
FireflyLight shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid by you for our services in the 12 months preceding the claim.
9. Termination
Either party may terminate this agreement at any time with 30 days written notice. Upon termination, you will be responsible for payment of all outstanding fees for services rendered.
10. Changes to Terms
FireflyLight reserves the right to modify these terms at any time. We will notify users of significant changes via email or platform notification. Continued use of our services after changes constitutes acceptance of the new terms.
11. Contact Information
If you have any questions about these Terms of Service, please contact us at: