Privacy Policy

1. Information We Collect

FireflyLight collects information to provide better services to our users. We collect information in the following ways:

Information You Give Us

• Account information (name, email, company details)
• Contact information for lead generation campaigns
• Payment and billing information
• Communications with our support team

Information We Collect Automatically

• Usage data and platform interactions
• Device information and IP addresses
• Cookies and similar tracking technologies
• Campaign performance and analytics data

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our lead generation services
• Process payments and manage your account
• Communicate with you about our services
• Analyze usage patterns to enhance platform performance
• Comply with legal obligations and protect our rights
• Prevent fraud and ensure platform security

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• With service providers who assist in our operations (under strict confidentiality agreements)
• In connection with a business transfer or acquisition

4. Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for data transmission
• Secure data storage with regular backups
• Access controls and authentication protocols
• Regular security audits and vulnerability assessments
• SOC 2 Type II compliance

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Account information: Retained while your account is active
• Campaign data: Retained for 3 years for analytics and reporting
• Payment information: Retained for 7 years for tax and legal compliance
• Support communications: Retained for 2 years

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized content and recommendations
• Ensure platform security and prevent fraud

You can control cookie settings through your browser preferences.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions by relevant data protection authorities
• Certification under approved frameworks

9. Children's Privacy

FireflyLight is not intended for use by children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Providing in-platform notifications

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: